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Legal

Privacy Policy

How we collect, use and protect your information.

1. Information we collect

We collect identity documents, contact details, financial information and transaction history to provide our services.

2. How we use your information

  • Open and operate your accounts and credit facilities
  • Process transactions you initiate
  • Comply with regulatory and tax obligations
  • Send you statements, alerts and service messages
  • Improve our products with anonymised analytics

3. Sharing

We share data with regulators, credit bureaus, KYC verifiers, payment processors and our cloud providers — only as needed and under contract.

4. Your rights

You may request a copy of your data, correct inaccuracies, or withdraw consent at any time. Contact our Data Protection Officer at [email protected].

5. Retention

We retain account records for as long as your account is active, plus the minimum required by financial-services law (typically 7 years after closure).

6. Security

Your data sits behind encryption at rest and in transit, role-based access controls, and continuous audit logging. We test our defences annually.

7. Cookies

We use a small number of essential cookies for session and security, plus optional analytics cookies you can decline at the banner.

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